Shipping policy

Shipping Policy

At Smith Burgess, we are proud to offer super economy free shipping to anywhere in the world on all orders. Below you'll find everything you need to know about how we ship your orders.

Free Worldwide Shipping

We offer free shipping on every order, to every destination worldwide — no minimum purchase required. Wherever you are, you can shop with us without worrying about extra shipping costs.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary slightly during peak seasons, sales events, or holidays.

Shipping Time

As part of our super economy shipping option, delivery times may be longer than standard express shipping in order to keep shipping free for our customers. Estimated delivery times are as follows:

Destination Estimated Delivery Time
United States 7–15 business days
Canada 10–20 business days
Europe 10–20 business days
Rest of the World 12–25 business days

Please note that these are estimates only. Actual delivery times may vary depending on your location, customs processing, and local courier conditions.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey to your door.

Customs, Duties, and Taxes

For international orders, your shipment may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.

Delays

While we work hard to ensure timely delivery, occasional delays may occur due to customs processing, weather conditions, carrier issues, or other circumstances beyond our control. We appreciate your patience and will assist you with any concerns regarding a delayed shipment.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete at checkout. Smith Burgess is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

Contact Us

If you have any questions about your order or our shipping policy, feel free to reach out:

Last updated: July 2026